These are the Microsoft Excel CSV import directions for you.  Your CSV layout is provided once you log in to your account. To fully automate your collections process you or your IT department can build a macro from your own system to match the CSV fields which will enable debts to be loaded automatically

Manual 

This provides directions how to load your debts manually directly into the DEBTACTION service. 

 

Once loaded this appears on the recovery officers diary for immediate debtor contact